The best eCommerce business automation platform in the world in 2026.
Turn every visitor into a buyer! Our intelligent proactive AI chat widget doesn't wait for customers to message – it engages them, responds instantly 24/7, and helps them choose products. Install it in 5 minutes and increase conversion by 42% by automating 80% of inquiries. This revolutionary solution, with integrated product search, voice chat, and transfer to a live operator, will set your store apart from the competition and reduce support costs by up to €500/month.
Proactive AI chat from Elbuz is an intelligent assistant that communicates with customers 24/7 and converts visitors into buyers.
Are visitors unable to find the information they need, unable to get through, or waiting hours for a response? Without immediate support, 70% of potential buyers switch to competitors.
AI chat answers customer questions 24/7 in seconds, suggests products, and helps with choosing and placing orders. Conversion rates increase by 40-60%.
During peak hours, operators are overloaded, with customers waiting 10-30 minutes before leaving. Hiring more staff is both expensive and inefficient.
AI chat automatically handles routine questions (pricing, availability, delivery, specifications), passing only complex cases to operators. Save up to €500/month on staffing.
Visitors silently browse the website, ask no questions, and leave without making a purchase. The standard chat service waits for the customer to contact you first.
AI chat analyzes visitor behavior and initiates a conversation at a critical moment: "I see you're looking at laptops. Need help choosing one?" Conversion increases by 35%.
Customers don't receive responses at night, on weekends, and on holidays. You lose up to 40% of potential sales during off-hours.
AI chat works nonstop, answering questions, helping with orders, and collecting contacts for future communication. Don't miss a single client!
"Elbuz AI chat increased our sales by 58% in the first month! Customers receive instant responses, and we save on operator costs." - store owner Dmitry Kovalev, TechnoMir
The main difference is the transition from passively waiting for a client's message To active involvement of the visitor in the dialogue with the help of artificial intelligence.
Your standard chat probably just hovers in the corner of your screen, waiting for the customer to engage. But Elbuz's proactive AI chat offers a whole new level of engagement and value for the customer, solving a number of key problems that standard chat can't address!
"A standard chat simply waits for messages. Elbuz's proactive AI chat engages customers, understands their needs, finds products, and increases sales. It's not just a widget, but a fully-fledged AI salesperson!" - Elena Petrova, Marketer at ModnyStyle.
AI chat proactively engages visitors in conversation, answers questions instantly, helps them choose products, and nudges them toward purchase at the right moment. Every third conversation results in an order.
Increase conversion by 40-60% and sales by 50%!
AI chat is available 24/7, 7 days a week, answering customer questions even at night and on holidays. No more losing sales during off-hours.
Serve your customers 24/7 without any extra costs!
Automate up to 80% of routine queries (pricing, availability, delivery, specifications). AI chat frees up operators to solve complex problems and increases their productivity by 3x.
Save up to €500/month on operator salaries!
AI chat analyzes your cart and browsing history, suggesting related products, accessories, and great deals. Smart recommendations increase your average order value.
Increase your average order value by 25-40% with AI recommendations!
The chat collects visitors' contact information, recording their needs and questions. Detailed analytics show what interests customers and where they stumble.
Get high-quality leads and optimize your business!
"Elbuz AI chat exceeded all our expectations! Conversion rates increased by 52%, and operators were freed from routine questions. It paid for itself in two weeks!" - Andrey Sokolov, StroyMaster.
Forget about agonizing waits! AI chat responds instantly to any question 24/7. Clients receive immediate assistance – no more "hold on, I'm connecting you to an operator."
Thanks to an extensive knowledge base and training based on conversation history, AI instantly finds the precise answer to a customer's question. Response times are less than two seconds, which is 15 times faster than a live agent.
AI chat remembers the customer's communication history, previous purchases, and preferences. Each conversation picks up where it left off, creating a sense of personalized service.
The system analyzes customer data and tailors communication styles, offers, and recommendations to their interests. VIP clients receive special offers automatically.
Is it more convenient to talk on a mobile phone? AI chat supports voice messages with speech recognition. Clients ask questions and receive answers via voice or text—whatever's more convenient.
Speech recognition technology works with high accuracy even in noisy environments. AI understands natural speech, slang, and abbreviations, communicating like a human.
AI chat doesn't just answer questions—it actively helps: it finds products by description, compares specifications, calculates shipping costs, and places orders directly in the conversation.
The built-in product search allows customers to find what they're looking for, even without knowing the exact name. AI displays product cards, reviews, and can add items directly to cart.
Elbuz's AI chat is designed to make communication with your store easy, fast, and as enjoyable as possible. Give your customers a superior customer experience!
Proactive AI chat from Elbuz is more than just a widget; it's a fully-fledged sales automation and customer support system!
Create the impression of communicating with a competent consultant!
Engage your visitors before they leave!
Turn every conversation into a sale!
Let your customers communicate the way they prefer!
"Elbuz AI chat is the best solution for automating customer support and increasing sales! Our clients are happy, our agents are free, and our conversion rate is growing." - Elena Petrova, Director of ModnyStil.
Computers and components:
AI chat helps customers select compatible components, provides advice on specifications, compares models, and offers ready-made PC builds. Complex technical questions are resolved instantly!
Construction and repair:
An AI consultant calculates material requirements, selects tools for the task, advises on work techniques, and finds alternatives to expensive products. Professional assistance 24/7!
Furniture and interior:
AI chat helps you select furniture to suit your space, recommends style combinations, shows configuration options, and calculates delivery and assembly costs.
Restaurants and food delivery:
The AI assistant accepts orders via chat, recommends dishes and drinks, provides information on ingredients and allergens, and calculates delivery times. Ordering food just got easier!
Clothes and shoes:
An AI consultant helps you choose your size, selects clothing sets, recommends styles and trends, and shows you similar items. A personal stylist for everyone!
Sporting goods:
AI chat selects equipment based on sport, height, and weight, provides advice on technique and loads, and offers training plans and accessories.
Electronics:
The AI assistant compares gadget specifications, explains technologies, selects accessories, and provides warranty and service information. A tech expert in your pocket!
Beauty and health:
An AI consultant helps you choose cosmetics based on your skin type, selects skincare products, recommends treatments, and warns you of any contraindications. 24/7 beauty care!
"We set up AI chat in 10 minutes! No programmers were needed. Within an hour, the chat was already communicating with the first clients.", Technical Director Igor Bondarenko, CozyDom.
Just 5 easy steps from registration to sales automation!
Create a free account, add your website, and customize the widget's appearance (colors, position, and welcome message). Follow the step-by-step setup wizard.
Quick registration in 2 minutes!
Insert the chat code into your website (one script tag). There are ready-made plugins for popular CMSs. Installation takes just 5 minutes, no need for a programmer!
Easy integration with any website!
AI will automatically analyze your product catalog and website pages. Download FAQs and standard answers. Chat is ready to answer 80% of questions!
Smart AI is ready to work!
14 days free trial
| Feature/Benefit | Elbuz AI chat | Regular online chat |
|---|---|---|
| Proactive Dialogue Initiative | He starts the conversation himself at the right moment, analyzing the visitor's behavior. | Waiting passively, until the client writes it himself. |
| AI assistant with speech understanding | Understands the context, recognizes intentions, conducts meaningful dialogue. | Primitive scripts, does not understand the context. |
| Built-in product search | Finds and displays products directly in the chat with cards. | Manually sending links operator. |
| Voice messages | Voice support, speech recognition, images. | Text only. |
| 24/7 operation without operators | Autonomous operation, answers 80% of questions. | Requires operators or does not work at night. |
| Automation of standard queries | 80% automation, savings on personnel. | All requests processed by operators. |
| Analytics and reports | Detailed analytics dialogues, customer needs. | Basic statistics. |
| Technical support | 24/7 support, help with setup. | Limited support. |
We've compiled answers to frequently asked questions to help you better understand how Elbuz AI chat can help your business.
AI chat increased our conversion rate by 52% in the first month! We were particularly impressed by its proactive engagement – the chat itself initiates a conversation with the visitor. 40% of conversations result in a purchase. The investment paid for itself in two weeks!
Previously, operators couldn't respond quickly enough; customers waited 15-20 minutes. AI chat responds instantly! We've automated 75% of requests. We've saved €450/month on salaries, while improving the quality of our support.
Nighttime sales have increased by 60%! AI chat works while we sleep, taking orders, providing consultations, and collecting leads. In the morning, we receive ready-made leads. Previously, these clients would simply leave.
The setup took 10 minutes! The AI chat automatically learned from our catalog. Within an hour, I was already communicating with my first clients. Proactive scenarios were set up in 20 minutes. Everything works perfectly!
The average order value has increased by 38%! AI chat can suggest related products at the right time. Customers are happy to add recommended items to their cart. Upselling is working great!
Voice messages are a godsend! 40% of mobile customers prefer speaking to typing. AI recognizes speech perfectly, even with accents. Customer convenience is top notch!
The integrated product search right in the chat is brilliant! The client describes what they need, and the AI finds and displays product cards. Conversion from conversations is 45%! This has never happened before.
Transferring to an operator works flawlessly! When a question is complex, the operator connects with one click and sees the entire history. The client doesn't have to repeat themselves. This saves everyone time!
Conversation analytics are gold! We see what interests customers, what questions they ask most often, and where problems arise. Based on this data, we optimize our product range and prices. Sales grow!
AI remembers every customer! Regular customers receive personalized discount offers. VIP customers are pleased with the attention. Loyalty has increased, with repeat purchases up 42%.
Elbuz's technical support is top-notch! They respond promptly, helped with setup, and offered tips on optimizing scripts. It's clear the team is professional and cares about their clients.
Exit intent works wonders! When a customer is about to leave, a chat offers a discount or assistance. It saved 28% of visitors from leaving. This technology really works!
The AI understands natural speech perfectly! Clients write however they want, using slang or making mistakes, but the chat still understands and responds to the point. It's much better than old bots with buttons!
Lead collection just got easier! Chat discreetly asks for contact information in exchange for a discount or useful information. Lead quality is high—they're genuinely interested people. The lead conversion rate is 35%.
The widget doesn't slow down the site! We tested the speed – no difference. It loads asynchronously, so customers don't even notice. And the benefit is huge – conversion rate increased by 48%!
The appearance customization is super easy! We matched the colors to the website design in 5 minutes. The chat looks like a native element, not an alien widget. Clients trust it.
ROI – 580% in 3 months! We invested in the chat and it paid for itself in 2 weeks. Now, every euro spent on a subscription brings in 2.8 euros in profit. This is the best business investment ever!
We recommend Elbuz AI chat to everyone! It's not just a widget, it's a fully-fledged AI salesperson. It works 24/7, never gets sick, never takes vacations, and is always polite. Better than many live operators!
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