Sales and customers department one of the departments in your AI company
Wholesale in one system: customer-specific prices and dealer price lists, deals from request to shipment in batches, and a dedicated manager for every wholesale customer.
Elbuz is a B2B ecommerce platform built on one product catalog: every customer group gets its own price from the same products.
Prices for groups of wholesale customers are set by rules in Elbuz, so each group sees its own price. When a new supplier price list arrives, these prices are recalculated automatically and go straight into your dealer price lists.
An up-to-date wholesale price list with the customer’s own prices on a schedule: XLSX or CSV by link, to FTP or by email — see price lists for customers and dealers.
How to set customer-specific pricing for wholesale buyers is answered in the FAQ below.
The “Wholesale (B2B)” business type runs every sale as a deal and sets customer stages for less frequent but larger purchases.
A customer who buys once a quarter becomes “Dormant” only after 120 days without a purchase.
A catalog for wholesale buyers — on a website or in a file.
You can launch a wholesale storefront on Elbuz CMS with the same catalog: a wholesale buyer logs into their account and sees their group’s prices, set in the store, along with their order history. You see the customer’s balance due and documents in Elbuz. Dealers who run their own website or software get the catalog as a price list or a feed at a permanent link.
A wholesale customer writes to their own manager and does not wait in the general queue.
An email, chat or call from a wholesale customer goes straight to their manager, or to a colleague on shift while the manager is on vacation.
Large customers come first in the request queue.
The customer’s buyer, accountant and warehouse clerk are recognized as one company, and next to the email you see its invoices, orders and delivery notes.
The whole support desk — helpdesk for ecommerce.
A B2B ecommerce platform sells to businesses rather than consumers: every wholesale customer has their own prices and terms, orders are large and ship in parts, and customers need a fresh price list regularly. In Elbuz the wholesale business type runs each sale as a deal, from the request and quote to shipment in batches, and prices for customer groups and dealer price lists are calculated from the same catalog.
A regular online store shows one price to every shopper and ships each order at once. A B2B platform shows each customer group its own price, keeps the quote and contract inside the deal, and lets one order ship in several batches, with payment arriving in parts. A customer who buys once a quarter is not marked dormant until 120 days pass without a purchase.
There is no separate fee for wholesale features: they are part of one Elbuz plan with the catalog, supplier price lists and CRM. Plans start at €87 a month; the price depends on the number of products and users, one user is in the base plan. The first 14 days are free. See pricing.
Set a price for a customer group — wholesale, dealers, dropshippers — with a rule in Elbuz: based on the price field you choose, with a markup or discount, for a category, brand or price range. After every new supplier price list these prices are recalculated automatically and go into your dealer price lists. In a store on Elbuz CMS a logged-in wholesale buyer also sees their group's price, but there it is currently set in the store admin.
Put a price list template on a schedule: Elbuz builds an XLSX or CSV file from current prices and stock — with the price of that customer group — and publishes it at a permanent link, uploads it to the dealer's FTP or emails it to every recipient. If a file fails to build, the previous one stays at the link. More — price lists for customers and dealers.
It is where a wholesale buyer logs in to see their own prices and orders. In Elbuz this is the customer account in a store on Elbuz CMS: the buyer sees their group's prices in the catalog and in the cart, plus their order history, and you can show prices only to logged-in customers. Group prices in the store are set in its admin, not carried over from Elbuz rules. There is no separate B2B portal with documents and balance due — you see the customer's balance and documents in Elbuz. More — Elbuz CMS.
Yes. In the wholesale business type an order goes through approval and picking and ships in parts, and payment can come in parts too — as a prepayment or in installments. Each delivery note reduces the reserved quantity by what was shipped, and the order with all its delivery notes counts as one purchase.
Yes. Dealers who run their own website or software get the catalog as a price list or a feed at a permanent link, built from the same products and prices.
Their own manager: an email, chat or call from a wholesale customer goes straight to that manager, or to a colleague on shift while the manager is on vacation. Large customers come first in the request queue, and the customer's buyer, accountant and warehouse clerk are recognized as one company. More — helpdesk for ecommerce.
Elbuz has no free-forever plan. You get 14 days free from registration with a positive balance, and €50 is added to your balance when you sign up.
14 days free
The sales and customers department joins your AI company along with every other department. €50 on your balance after sign-up and 14 days to add your wholesale customers and first deals.
