Elbuz platform capabilities

CRM for an online store

Every year consumers become more and more demanding. What personalization methods do you use? Elbuz offers innovative tools for analyzing customer data and creating personalized offers based on their preferences and behavior.

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🚀 CRM for an online store: increasing efficiency and profit

CRM (Customer Relationship Management is not just software, but a powerful tool that will change the way you interact with customers. What is CRM from Elbuz and how can it help automate the work of your online store?

Using CRM in online stores

For online stores, Elbuz CRM is becoming a key tool in achieving success. Here are just some of the ways it can be used:

  • Managing customer contacts and interaction history, which allows you to better understand their needs and provide personalized service.
  • Automate marketing campaigns and manage advertising budgets to improve sales efficiency.
  • Track and analyze customer behavior to help identify trends and predict product demand.
  • Manage inventory and orders, allowing you to optimize the delivery process and reduce costs.

The implementation of CRM in an online store leads to increased conversion, increased customer loyalty and increased revenue.

Ready to improve the efficiency of your Internet -store?

Don't miss the opportunity to optimize your business with CRM. Contact us right now and our specialists will help you choose and configure the appropriate solution for your online store! 🚀

“CRM is a necessity for modern businesses. It is a tool that allows you to effectively manage customer relationships, improve service and increase the company’s competitiveness” - Jonah Simita, digital marketing expert.
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Without CRM: where are customers lost?

What problems can arise without using a customer relationship management (CRM) system? Let's look at the key problems that online store owners and managers face.

Problem #1: Losing customers due to unstructured data

📉 Lack of systematization and organization of customer information often leads to loss of potential sales. How often does your team lose clients due to late response to a request or omission of important information?

“Online stores that ignore CRM implementation lose up to 65% of customers due to ineffective data management” - IBM report.

Problem #2: Lack of personalization of customer interactions

💬 Without CRM, many online stores face the problem of insufficient personalization of customer interactions. How can your store stand out from the competition if it can't offer customers a personalized experience?

“80% of consumers are willing to pay for a personalized experience” - market research from Microsoft.

Problem #3: Manual and Ineffective Order Management Process

📦 Processing orders without automation can lead to errors and delays, which negatively impacts the customer experience. How are you going to cope with the increasing volume of orders without the help of a specialized platform?

Solution: Elbuz - tool to grow your business 🚀

Our software offers an intuitive interface and a wide range of features to manage customer relationships, orders and more.

“Using a CRM can reduce order processing time by 30% and reduce errors by 50%” - Jeff Bezos, Amazon.

Misconceptions about CRM: why online store owners are wrong

How Elbuz is changing the game

For many owners and managers of online stores, CRM has become an integral part of a successful business. However, there are several common misconceptions regarding this tool and its actual benefits. Let's figure out why they are wrong and how Elbuz helps in overcoming them.

Misconception No. 1. "CRM is just a contact database, why do we need that?"

🤔 Store owners often believe that CRM is limited to simply storing customer data. However, CRM is much more than that. This is a tool that helps you manage customer relationships at all stages of their interaction with your business.

Misconception No. 2. "We're too small to use CRM, that's for big companies"

👥 This is a common misconception. No matter the size of your store, a CRM can greatly improve your business performance. Elbuz is specially designed to adapt to the needs of small and medium-sized enterprises, giving them the opportunity to compete in the market with large players.

Misconception No. 3. “We can do without CRM, everything is going well for us”

💼 This misconception can cost your business dearly. By using a CRM, you can increase customer loyalty, optimize marketing efforts, and improve customer service. Elbuz provides a whole range of tools to improve the efficiency of your business.

In summary, using a CRM is not only necessary for a successful online store, but is also a key factor in its growth and prosperity. Elbuz offers an integrated approach to business management that removes the misconceptions about CRM and helps you take your business to the next level. 🚀

“Effective use of CRM can increase sales by 29%, reduce marketing costs by 23% and increase revenue per customer by 41%. - Expert in the field of marketing and CRM.” - Rudik Vlasko, e-commerce expert, Allo. 📈
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Why should you pay attention to CRM Elbuz?

Are you planning to increase the efficiency of your online store? Elbuz CRM is your key to success! Find out why our platform will become your reliable partner in business automation.

1. Increase sales and improve customer service

📈 With Elbuz, you can increase your conversion and average check thanks to customer data management capabilities and personalized offers. Our platform will help you stay in touch with your customers and provide them with high-quality service.

2. Process automation

⚙️ Forget about routine tasks! Elbuz offers a wide range of tools for automating warehouse, order and delivery management processes. This will allow you to focus on the strategically important aspects of your business.

3. Analytics and reporting

📊 With our CRM you will receive complete information about sales, customer behavior and the effectiveness of marketing campaigns. This will help you make informed decisions and optimize your business processes.

“Elbuz CRM provides an integrated approach to online store management, which allows owners and managers to focus on business development and reaching new heights” - Yuliana Grek, e-commerce expert.

Register for free and try all the benefits of Elbuz CRM today!


What owners and managers think about CRM Elbuz

When it comes to customer relationship management (CRM), Elbuz is considered not just a tool, but a powerful ally for business owners and managers.

Why Elbuz is the right choice for your business?

  • 📊 Analytics and reporting on sales and customer data.
  • 🎯 Personalization of offers and promotions according to customer preferences.
  • 🛒 Manage orders and track delivery statuses.
  • 📧 Automated distribution of email notifications and newsletters.
  • 🔍 Search and filter the customer base to identify key segments.
  • 🎨 Creation and management of a product catalog with a user-friendly interface.
  • 📅 Calendar with the ability to schedule tasks and meetings with clients.
  • 🔔 Notifications about important events and changes in the customer base.
  • 🔒 Secure storage of customer data in accordance with GDPR.
  • 📈 Sales forecasting based on analysis of historical data.
  • 📞 Integration with call centers for processing incoming calls and inquiries.
  • 🛠️ Customizable workflows to automate routine tasks.
  • 💡 Recommendations for improving the operation of an online store based on data analysis.
  • 🌍 Multilingual and multicurrency for working with clients from different countries.
  • 🔄 Integration with payment systems for easy payment for orders.
  • 🔧 Technical support and consultations from specialists on CRM implementation.
  • 📊 Dashboards and custom reports for monitoring KPIs and business metrics.
  • 🔍 View customer interaction history to create personalized communications.
  • 📧 Integration with email marketing systems to synchronize campaigns.
  • 🚀 Integration with CRM systems for sales and marketing management.
  • 🆙 Regular platform updates

Don't miss out on opportunities to improve your business - create an account

Elbuz offers an integrated approach to business automation, allowing you to focus on What really matters is creating value for customers.

“Using Elbuz, we were able to increase our customer base by 35% in the first quarter, which led to a 50% increase in turnover. This is a truly impressive result!” - Victoria Stefanyuk, Marketing Director.