Elbuz is a cloud platform for automating online stores. We have been building it since 2006: first as a Windows program, and since 2017 in the browser. Our office is in Kharkiv, Ukraine; our clients are in Ukraine, the European Union and the USA.
What we do
Elbuz brings the work of an online store into one program: supplier price lists, the product catalog, prices and stock, orders and customers, and feeds to your website and marketplaces. Today the platform combines CRM, PIM, ERP, live chat, smart search widgets and much more.
History
2006 — a program for supplier price lists
The company started with a Windows program that automated the processing of supplier price lists for online stores. Every supplier sent a price list in its own structure, and the program brought them all into one format with a common product search.
The same product had different prices and stock at different suppliers. The program found the lowest price among suppliers that had the product in stock, updated the website and exported a summary Excel file — a matrix for managers. It saved dozens of hours for managers who used to compare scattered supplier Excel files by hand.
2017 — the web version
The web version of Elbuz was released. It runs in the browser: there is nothing to install, and you can work from any computer.
2026 — the core of e-commerce automation
The platform became the core of e-commerce automation features: CRM, PIM, ERP, live chat, smart search widgets and much more.
Elbuz in numbers
- 9,234 stores — the number of stores on Elbuz we were able to count over 20 years. There are more clients than that: these are only the ones we could count.
- Millions of products are being processed now; billions have been processed over 20 years.
- A large number of integrations — with marketplaces, suppliers and websites.
- Where we work — Ukraine, the European Union, the USA.
Team
Elbuz has 24 full-time employees. The main areas are development, technical support, onboarding and implementation, content and documentation.
Contacts and business details
| Legal entity | ФОП Шелехань Олена Миколаївна (Olena Shelekhan, private entrepreneur), Unified State Register of Ukraine record No. 2010350000000380280 of 21.08.2023, Ukraine |
| Office address | 16B Otakara Yarosha St., Kharkiv, Ukraine |
| support@elbuz.com | |
| Phone | +380 63 020 20 36 (Ukraine), +1 484 291 8131 (USA) |
| Opening hours | Mon–Fri 9:00–18:00 (GMT+2), on-call support on Sat–Sun |
| Social media | YouTube, Facebook, X (Twitter), LinkedIn |
All the ways to reach us are on the Contacts page.
Client reviews
“We used to pull data onto the website through Excel spreadsheets, which was awkward and slow. Now there is a direct link between the database and the website. Cost per conversion across all our ad accounts went down by about 25%.”
— the Tehnomart team, Google review (translated from Ukrainian)
The iCom team left a Google review about Elbuz. The store uses Elbuz smart search on its website: it finds the right model even with a typo.
The LuckyLink team left a Google review about Elbuz. The store builds landing pages and product collections in Elbuz, and they go to the website through Elbuz Tunnel.
