From the order card
“Create waybill” books the shipment on your contract, the tracking number lands in the order on its own, and you print the label as a PDF.
Orders and warehouse department one of the departments in your AI company
Ecommerce shipping software: shipping labels straight from the order
Elbuz shipping software creates the shipping label straight from the order card on your own carrier contract, puts the tracking number into the order on its own, and the shipment status updates the order.
- UPS
- FedEx
- InPost
- DHL24
- DPD Polska
- GLS Polska
- Poczta Polska
- ORLEN Paczka
- Apaczka
Connect: your carrier account credentials
You ship on your own carrier contract: get the API credentials in the carrier’s account and enter them in Elbuz once.
- API accessin the carrier’s account or developer portal, for example UPS or FedEx
- Service in Elbuzcredentials, sender and sender country (DE, AT, FR, IT, ES …) — once
- Label“Create waybill” in the “Shipping” section of the order
Create shipping labels — one at a time or for dozens of orders
The label is created where your team already works with the order.
For many orders
“Create waybill (shipping)” creates shipments for all orders you select in the list.
Recipient from the order
Name, address and destination country come from the order; you can still correct the country in the waybill form.
What happens to the order next — order management.
The order status updates itself
Shipment tracking without logging in to the carrier’s portal.
Elbuz asks the carrier for the shipment status, and the carrier’s statuses become your order, shipping and payment statuses. Once the parcel is delivered, the order updates and the customer gets a message. When a customer asks “Where is my order?”, AI in the helpdesk answers with the current status and the tracking number.
Which carriers are connected
UPS and FedEx for shipping from any EU country, plus the Polish carriers for shipping from Poland.
| Carrier | Ships from | From Elbuz |
|---|---|---|
| UPS | any EU country | label, tracking status, cancellation, pickup request — on your contract |
| FedEx | any EU country | label, tracking status, cancellation, pickup request — on your contract |
| InPost | Poland | label and tracking status on your contract |
| DHL (DHL24 Poland), DPD Polska, GLS Polska | Poland | label and tracking status on your contract |
| Poczta Polska (Pocztex), ORLEN Paczka | Poland | label and tracking status on your contract |
| Apaczka.pl (InPost, DPD, DHL, UPS, FedEx, GLS, Poczta Polska, ORLEN Paczka) | Poland | all of them through one contract with Apaczka |
| Wysyłam z Allegro | Poland | labels for Allegro orders through Allegro |
| Other carriers | anywhere | you enter the tracking number from the carrier’s portal in the order |
For every connected carrier and for Apaczka, the tracking status updates the order on its own. UPS and FedEx shipments go within the EU; Elbuz does not send customs data for shipments to countries outside the EU.
Pickup points in Poland and the EU
For InPost, ORLEN Paczka and GLS you choose the recipient’s parcel locker or pickup point right in the waybill form.
- InPostPaczkomat lockers and pointspick the city, then the locker or point from the list
- ORLEN Paczka, GLSpickup pointsthe same choice for ORLEN Paczka points and GLS ParcelShops
- Rest of the EUInPost, La Poste, Correosin an Elbuz CMS store the buyer picks an InPost locker or point in DE, AT, BE, NL, LU, FR, IT, ES or PT at checkout, plus La Poste in France and Correos in Spain
- From your storethe buyer’s choicethe InPost point the buyer picked at checkout in an Elbuz CMS store goes into the waybill on its own
A store on WooCommerce, PrestaShop, OpenCart or another CMS
You do not have to change your ecommerce platform.
In Elbuz you create shipping labels for orders from any website and from marketplaces: orders arrive in one list, while your website and marketplace accounts stay as they are. An OpenCart store connects through the Elbuz Tunnel module, and any other website sends orders through the Elbuz API.
How orders get into Elbuz — order management; the volumetric weight of a parcel by the DHL, DPD or FedEx divisor — volumetric weight calculator.
Shipping software: frequently asked questions
What is ecommerce shipping software?
A program that creates shipping labels from orders, writes the tracking number into the order and tracks the shipment status, so you do not log in to every carrier’s portal. In Elbuz it is part of order management: the label, the status and the customer message stay with the order.
How do I create shipping labels from an order?
In the order card, in the “Shipping” section, click “Create waybill”: Elbuz books the shipment on your contract, the tracking number lands in the order, and you print the label as a PDF. For several orders, select them in the list and choose “Create waybill (shipping)”.
Which carriers does Elbuz support?
UPS and FedEx for shipping from any EU country, on your own contract. For shipping from Poland: InPost, DHL24, DPD Polska, GLS Polska, Poczta Polska (Pocztex), ORLEN Paczka, the Apaczka.pl aggregator with one contract for all of them, and “Wysyłam z Allegro” for Allegro orders. For other carriers you enter the tracking number from the carrier’s portal in the order.
Do I need my own UPS or FedEx account?
Yes. You ship at your own rates: get the API credentials in the UPS or FedEx developer portal and enter them in Elbuz once, together with the sender and the sender country.
Can I ship from Germany, France or another EU country?
Yes, with UPS and FedEx: you set the sender country in the carrier settings (DE, AT, FR, IT, ES …), and the destination country comes from the order. Elbuz does not send customs data for shipments outside the EU.
Does the order status update while the parcel is on its way?
Yes. Elbuz asks the carrier about the shipment itself and sets your order, shipping and payment statuses once you have mapped the carrier’s codes to your statuses. The customer can be told automatically that the parcel has been delivered or is being returned.
Do I need a developer to connect a carrier?
No. The carrier integrations are built into Elbuz: enter the credentials in the carrier settings, and labels and tracking then run without code.
What else your orders and warehouse department does
14 days free
Connect your carrier
The orders and warehouse department joins your AI company along with every other department. €50 on your balance after sign-up and 14 days to create your first shipping labels.