Zoom Introduces New AI-Powered Collaboration Platform
Zoom has introduced a new AI-powered team collaboration platform called Zoom Workplace. This platform has many useful functions that facilitate the work process and provide more convenient communication in the team. You can read more about it on the website of the company.
Zoom has combined all its developments in one place and wants to simplify the work of employees. According to the company, the new Zoom Workplace platform facilitates communication, increases employee engagement and improves productivity through flexible work schedules.
How the platform will work and what new features will appear
- Zoom Workplace will use Zoom AI Companion - artificial intelligence that was presented by the company in March last year. This assistant will summarize meetings, help create ideas on whiteboards, form drafts for chats and emails. The AI assistant is available on the platform at no additional cost.
- A new feature - Ask AI Companion - will be introduced in the near future. It will allow you to create materials to prepare for meetings, create an agenda and generate ideas.
- New co-editing and permission management capabilities are being implemented for Microsoft OneDrive and Google Drive to save time when providing access to documents.
- The AI Portrait Lighting feature will appear in video conferences. Users will be able to create their own backgrounds with the help of artificial intelligence. There will also be an updated interface with a simplified toolbar.
- The company also announced the introduction of smart name badges in the Zoom Room, which will allow other meeting participants to see people's names.
- Zoom Phone received an updated artificial intelligence. It will perform call summaries, prioritize voicemails, and retrieve important information from voicemails and SMS messages.
- Zoom Team Chat will have the ability to create channel groups and share them with colleagues, work simultaneously on the whiteboard and chat.
- The Workvivo platform, which Zoom acquired last year, will receive additional capabilities that will allow important updates, news and events to be broadcast to employees on devices certified by Zoom for Zoom Rooms.
The new Zoom Workplace features will be rolled out in stages in April and May. It is not yet known in which countries they will be available.
Problems with AI training
Recently Mashable drew attention to Zoom's artificial intelligence and privacy policy updates. According to the publication, Zoom's artificial intelligence could use users' personal data for training without their permission, which worried many. Zoom, in turn, said it "never uses audio, video or chat content to train models without the customer's consent."
Single workplace
Zoom has long worked to create a single workplace, gradually introducing new tools for work. First, video conferencing capabilities were added, and then team chat, a whiteboard, and a scheduler appeared. Later, the mail client and calendar became available, and even later - Zoom Docs.
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Discussion of the topic – Zoom Workplace: Artificial intelligence for collaborative work in a new platform
The new Zoom Workplace platform with a virtual assistant and innovative features to improve AI-powered teamwork.
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Alice
Wow, interesting! I think it will improve cooperation in our team. 🚀
Ben
Can you imagine working with a virtual assistant? I wonder if the process will really become more efficient 🤔
Chiara
I always dreamed of an assistant for work! Maybe our meetings will become more productive with such support 💡
David
And I am sure that this will only increase the number of formalities and destroy creativity in communication 🙄
Elena
I have already visited the Zoom page and looked at all these innovations. If everything works as promised, it will be cool! 😄
Felix
The updated interface and the ability to see the name badge is great! I like conveniences at work. 🌟