Some Samsung Galaxy Fold6 owners have encountered the problem of the paint peeling off on the device. The company attributes this to the use of non-original chargers, which causes skepticism among users.
Galaxy Fold6 problems
Unexpected defect
After a short time After entering the market, owners of the new Samsung Galaxy Fold6 discovered an unpleasant feature: the paint on the sides of the device began to peel off. Considering that the cost of this smartphone exceeds 80,000 hryvnia, such a defect caused considerable concern among users.
Official position of Samsung
Samsung responded to the complaints by posting an explanation on its support pages in a number of countries, including Canada. According to the manufacturer, the cause of paint peeling may be third-party chargers with improper grounding. Samsung claims that such charges can cause current leakage, which negatively affects the anodized finish of the phone.
Potential Sources of Problem
In addition to wired chargers, Samsung also mentions Qi wireless chargers and even EMS massagers that can be powered by a smartphone. At the same time, the company emphasizes that high-quality chargers from reliable manufacturers that meet the necessary standards should not cause such problems.
Manufacturer's recommendations
Samsung strongly advises you to avoid using counterfeit or low-quality chargers. The company recommends using official Samsung accessories to charge devices.
User Reaction
Samsung's explanation was met with skepticism among users. Many device owners have expressed confusion on Reddit forums, noting that the same charging methods have never caused similar problems with other Samsung models. Some are comparing this situation to Apple's high-profile response to iPhone 4 antenna problems, when the company said users were "simply holding the phone wrong."
Glossary
- Samsung Galaxy Fold6 is the flagship folding smartphone from Samsung
- Qi - wireless charging standard for electronic devices
- EMS massagers - electromyostimulators for muscle therapy
- Reddit - popular web forum and discussion platform
- Apple - American technology company, manufacturer of iPhone
Links
- Discussion of the problem on Reddit
- Samsung Canada Official Statement
- Article on 9to5google
- Situation overview on Android Authority
Answers to questions
What problem did some owners have? Samsung Galaxy Fold6?
What did Samsung say was the cause of the paint peeling problem?
What other devices does Samsung think may cause the Galaxy Fold6 coverage issue? ?
What recommendations does Samsung give to prevent the paint peeling problem?
How did users react to Samsung's explanation?
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Discussion of the topic – Shocking truth: why the paint on the Galaxy Fold6 is peeling and what Samsung says
Samsung explained the reason for paint peeling on the new Galaxy Fold6, pointing to users not charging the devices correctly. The problem affected some smartphones costing over 80 thousand hryvnia shortly after release.
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Katarina
Wow, what news! 😱 I was just planning to buy Galaxy Fold6. Now I'm thinking about it. Has anyone already encountered this problem?
Pierre
I've had my Fold6 for a month now and so far so good. But I only use the original charger. Maybe this is the point? 🤔
Isabella
Sounds kind of strange... Doesn't Samsung really test its devices with different chargers? 🧐 I've been using a universal charger for years without problems.
Hans
It seems to me that this is just an excuse from Samsung. The paint should not peel off, even if the charge is not perfect. Something is not clean here... 🕵️♂️
Olga
I agree with Hans! For that kind of money the phone should be perfect. Maybe it's a problem with the batch? 🤷♀️
George
Ha! Another fashionable toy for crazy money, but what's the point? It would be better if they took a good old push-button telephone. And the paint won't peel off, and the battery lasts a week. 😤
Pierre
George, well, it's not all bad. Technologies develop, mistakes happen. I'm sure Samsung will fix this in future models. In the meantime, I’ll be careful with exercises 😅
Katarina
Guys, does anyone know how Samsung is going to solve this problem? Will they replace devices under warranty? 🤨