O2's innovative artificial intelligence system Daisy effectively counters phone scammers by imitating an elderly woman and keeping attackers engaged in long conversations.
Smart O2 protection
Innovative anti-fraud solution
Telecommunications giant O2 introduced a revolutionary development - the AI system Daisy (dAIsy), which masterfully plays the role of an elderly lady who is a favorite target of telephone scammers.
Technological process of the system
The autonomous system operates 24/7, implementing a complex algorithm: converting the fraudster’s voice signal into text, generating a response using a specialized language model stylized to resemble the speech of an elderly person, and then convert text to voice. During the communication process, Daisy provides the attackers with misinformation about bank details.
Effectiveness and application strategy
O2 strategically inserted Daisy's contact details into databases of "potential victims" of scammers. The system demonstrates impressive results, keeping scammers in a conversation for up to 40 minutes, causing them increasing irritation and frustration.
Social aspect of the project
O2 research has shown that 71% of UK residents want to take revenge on scammers who deceived them or their loved ones, but do not have time for this. Daisy has become an effective solution to this problem. Paradoxically, similar technologies are used by scammers themselves to imitate the voices of relatives of potential victims.
Glossary
- O2 - the UK's leading mobile operator
- Daisy (dAIsy) - artificial intelligence to combat telephone scams
- Virgin Media O2 - telecommunications company in the UK
- Murray McKenzie - Head of Fraud at Virgin Media O2
- Techspot - technology news portal
Links
Hashtags
Save a link to this article
Discussion of the topic – Artificial intelligence granny from O2: How AI beat phone scammers
An innovative development by the British operator O2 - AI Daisy, which imitates an elderly woman to counter telephone scammers. The system autonomously conducts dialogues and provides false data to attackers.
Latest comments
8 comments
Write a comment
Your email address will not be published. Required fields are checked *
Pierre
Cool idea! 🤖 Let scammers waste time talking to AI instead of scamming real people.
Isabella
They recently tried to scam my grandmother over the phone, but it’s good that she didn’t fall for it. Such a system can really help fight scammers, taking up their precious time 😈
Hans
Isabella, yes, that's great! And the main thing is that the system can work 24/7 and does not get tired. Can you imagine how much time it can take up for scammers? 40 minutes for one conversation is impressive! 🎯
Viktor
A useless idea. Fraudsters will simply find new ways to cheat. It would be better if people were taught cybersecurity than doing such nonsense. All these technologies only make life more difficult.
Maria
Pierre, I heard that some bloggers specifically troll scammers, record conversations and post them online. But AI is much more effective in this regard 👍
Hans
Viktor, I disagree! Any protection is important. While Daisy distracts scammers, they won't be able to call real elderly people 💪
Isabella
71% of Britons want revenge on scammers - wow! Now there is someone to do it for them 😎 Maria, I’ve seen videos like this, it’s really funny!
Pierre
I wonder how quickly scammers will learn to recognize AI? 🤔 Although even if they learn, O2 can constantly improve the system