Downtime: temporary suspension of service during curfew
Uklon cancels curfew on technical level
Starting March 14, 2024, the online taxi ordering service Uklon will stop operating during curfew. This information was reported by the general director of the company, Serhiy Hryshkov, in his record on Facebook.
This decision was made in accordance with the appeal of the patrol police of the city of Kyiv dated March 7, 2024, regarding the discussion of the possibility of stopping the provision of services during the curfew.
Hryshkov emphasized that the Uklon company has always acted, is acting and will act in accordance with all laws.
Technical refinement of the service was completed today. It will limit the operation of the service during the curfew in each region of Ukraine.
Details:
- From the night of 03/14/2024 onwards, the service will be unavailable during the curfew throughout Ukraine.
- The curfew in Kyiv lasts from midnight to 5:00.
- The length of the curfew may vary in different regions.
- At all other times, Uklon will operate as normal.
Why was this decision made?
An anonymous Telegram channel called "Joker" has accused Uklon of abuses over the past few weeks, including operating during curfews, unlike competitors.
In a message on the Uklon Facebook page, the company explained that at the request of the curfew, there are situations when users need taxi services, in particular after the arrival of a train in the middle of the night, in emergency situations with relatives or animals.
According to the company's statistics, less than 2% of orders are made during the curfew, but 44% of orders are unique to passengers during this period. The main travel destinations are railway stations and hospitals.
Regarding pricing, the responsible company uses artificial intelligence and algorithms to analyze supply and demand in real time.
Finally, Uklon appealed to the prosecutor's office and representatives of the Bureau of Economic Security of Ukraine, declaring a disinformation campaign conducted by an anonymous Telegram channel.
Answers to questions
Will the Uklon service stop working during the curfew?
How was it decided that the service was unavailable during the curfew?
From what date will the Uklon service be unavailable during the curfew?
How long does the curfew last in Kyiv?
Will the Uklon service work normally at all other times?
Why was it decided that the service is unavailable during the curfew?
What are the exceptions when employees need taxi services during curfew hours?
What percentage of orders are placed during curfew according to company statistics?
What are the main directions of travel during the curfew according to the company?
How is the formation of taxi prices with the help of artificial intelligence and algorithms?
Who did Uklon contact with a complaint about the disinformation campaign?
Hashtags
Save a link to this article
Discussion of the topic – Downtime: temporary suspension of service during curfew
Uklon will stop working during the curfew from March 14, 2024 by the decision of the CEO of the company, Serhiy Hryshkov, in accordance with the request of the patrol police of the city of Kyiv.
Latest comments
5 comments
Write a comment
Your email address will not be published. Required fields are checked *
Tommy
Wow! An interesting solution from Uklon. Although, are there any comments on the new functionality?
Emma
I also noticed this. I think this is an important step for security. Maybe provide nighttime support comes in second place.
Henrik
And I think this is an exaggeration. What do you think?
Elena
I guess it depends on how well the new restriction works. Perhaps they will find a solution that will satisfy all parties.
Luca
I think Uklon should have prepared better for the introduction of the innovation, but it was important to act quickly. What do you all think?