The Nova Poshta company is introducing an innovative feature in its mobile application, allowing customers to express their gratitude to employees through tips. At the same time, it expands its presence in Italy, opening the first branch in Rome.
Innovations of "New Mail"
New function in the application
"Nova Poshta" introduces an interesting novelty in its mobile application - the possibility of leaving tips to employees. This was reported via the company's official Telegram channel.
Function operation mechanism
After using Nova Poshta services, customers will be asked to rate the quality of service. In the case of a high rating (4 or 5 stars), the option to give a tip will appear. Users will be able to choose the proposed amount or enter their own, as well as leave a comment.
Expansion of international presence
In parallel with this, "Nova Poshta" started its activities in the capital of Italy, opening the first branch in Rome. The company also launched new services for customers in Italy. Delivery of parcels to Ukraine from this country will take at least a week.
Previous technical difficulties
It is worth noting that on July 19, Nova Poshta, together with Sense Bank and Vodafone, faced with technical problems due to a large-scale failure of the Windows operating system.
Glossary
- "Nova Poshta" is the largest Ukrainian express delivery company
- Sense Bank - Ukrainian commercial bank
- Vodafone - international telecommunications company
- Windows - an operating system from Microsoft
- Telegram - a messenger for exchanging messages
Links
- Notification of a new function in the "New Poshta" Telegram channel
- Information on opening a branch in Rome
Answers to questions
What new function appeared in the "New Mail" application?
How does the tipping system work in the Nova Poshta application?
Where did Nova Poshta open its first branch abroad?
What is the delivery time of parcels from Italy to Ukraine?
What problems arose in the work of Nova Poshta on July 19?
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Discussion of the topic – "Nova Poshta" introduces the "Tip" function: how to thank couriers through the application
"Nova Poshta" has updated its mobile application by adding the "Tip" function. Now customers can easily rate the quality of service and leave tips to company employees directly through the app.
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Oleksandra
Wow, that's cool! 👏 Now you can thank the couriers for their work. I wonder what amount can be left?
Maksym
Oleksandra, I already tried! You can choose 10, 20 or 30 hryvnias, or enter your own amount. I always give UAH 20, because our courier is great! 😊
Natalia
And I was more interested in the branch in Rome. This is such a convenience for our people in Italy! I wonder what the tariffs are? 🤔
Viktor
But why those tips? It is better to increase the salary of the employees. And then they came up with the idea of begging for money through the application. There are also constant failures. 😒
Maria
Viktor, don't be such a grump! This is additional motivation for employees. And about the office in Rome - it's just great for our people abroad! 🇮🇹❤️
Andriy
I agree with Maria! As for failures, it is through Windows, not through Nova Poshta. Although, of course, I would like more stable work.
Oleksandra
By the way, about the office in Rome - this opens up new opportunities for Ukrainian business in Europe! Imagine how it can simplify the delivery of goods 📦🚚
Maksym
Yes Oleksandra! And one more point - delivery in 7 days from Italy is quite fast. I wonder how this will affect the prices of Italian goods in Ukraine? 🤔💶