Users of the "Kyiv Digital" application encountered temporary difficulties in accessing some online services due to a technical failure. The team is working on a solution.
Application crash
Access problems
The morning of July 22 was marked by technical difficulties in the work of the popular "Kyiv Digital" application. Users have experienced an inability to access certain online features of the app. Information about this appeared directly in the application itself.
Official announcement
In an appeal to users, it was noted: "We are currently working to resolve the temporary outage to restore full operation of all services. At this time, only offline features are available."
Preliminary technical works
It should be noted that the day before, from 23:00 on July 20 to noon on July 21, at " Kyiv Digital" scheduled technical events were held The purpose of these works was to increase the stability and speed up the operation of the payment service in the application.
Glossary
- Kyiv Digital is a mobile application for Kyiv residents that provides access to various city services and information.
- Offline functions - features of the application, available without an Internet connection.
- Payment service - a function of the application that allows you to pay for various services.
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Answers to questions
What happened to the Kyiv Digital application?
What features of the app remain available during a crash?
Has the application undergone any technical work recently?
How long will it take to fix the crash?
Is the crash related to recent maintenance?
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Discussion of the topic – Temporary failure in Kyiv Digital: what happened and how will it affect users?
On July 22, a temporary failure occurred in the "Kyiv Digital" application, which limited users' access to some online services. The app team is working on a solution, while only offline features are available.
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Oleksandra
Oh, again problems with "Kyiv Digital"! 😤 I wanted to pay the utility bill, but it's up to you. I hope it will be fixed soon.
Maksym
But this is not the first time. After every "improvement" something breaks. Maybe it would be better to leave everything as it is? 🤔
Sophie
Oleksandra, I couldn't pay either! But let's be optimistic - maybe this is a sign that we need to spend money on something nicer? 😅 Just kidding, of course. I hope everything will be fine soon.
Viktor
Eh, these new technologies... Just make everything more complicated. Previously, they just went to the post office and paid without any problems. And now? Continuous headache. 😒
Natalia
Viktor, what are you saying! 😊 Yes, there are problems, but how convenient it is to pay everything in one place, without leaving home. A little patience and everything will work.
Andriy
I agree with Natalia. These temporary inconveniences are nothing compared to how much time the application saves. Who remembers queues in ZHEK? 😱 That was a test!
Sophie
By the way, does anyone know if there is somewhere to get information about the progress of the repair work? 🧐 It would be nice to have some kind of progress status bar.
Maksym
Sophie, good idea! 👍 You can suggest it to the developers through the feedback form. I think many users would find it useful.