This is a new service for internally displaced persons (IDPs) from the Diya application. It facilitates the process of applying for benefits and certificates for the whole family online. "
The "Diya" application has updated its services for IDPs, allowing to issue certificates and receive assistance for the whole family in one place.
Assistance for IDPs
New features
Thanks to the new service, you can: - Submit one application for the whole family, including children who left home due to the war - Issue payments for newborns, that were born after the move. - Receive all financial assistance on one "eSupport" card.
How to use
- Update "Action", go to "Services" and select "Get IDP status".
- Enter your current location and confirm geolocation.
- Enter data about family members.
- Select the "eSupport" card to receive payments.
- Determine the necessary assistance (medical, educational, humanitarian) and leave contacts.
- The IDP certificate will appear in the application next to other documents.
Important
- The service is available only to those who do not yet have an IDP certificate.
- Persons who have gone abroad or are in the occupied territory cannot receive assistance.
In "Action", it is also possible to cancel the IDP status for those who returned home, or change the place of residence for those who moved to another city of Ukraine.
Glossary
- An IDP (internally displaced person) is a citizen of Ukraine who was forced to leave his place of residence because of the war.
- "Diya" is a state mobile application with digital services for citizens.
- The "eSupport" card is a bank card for receiving social assistance from the state.
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Internally displaced persons (IDPs) can now get a certificate and apply for state assistance for the whole family online through the updated service in the "Diya" application. This will make the process easier and more convenient.
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Oksana
I am glad that finally there is a convenient option to apply for assistance for the whole family through Diya. This will greatly simplify the process and save time for many IDP families 🙌
Luka
It is really very convenient that now it is not necessary to submit separate applications for each family member. It is especially cool that you can arrange payments even for newborn children 👶
Василь
Wow, it's great that the government is improving processes for IDPs. They have already experienced stress and losses, so they should receive maximum support 🙏
Марія
Before, it was very difficult, because it was necessary to collect a lot of documents for each person. Now everything is much easier and faster with the "Action" application 🚀
Андрій
Hmmm, wouldn't a single eSupport for the whole family card lead to confusion with payments? Although, if everything is well thought out, it can work 🤔
Ґрета
I believe that this is an absolute plus. After all, many families lost shelter and income due to the war. Getting help for the whole family is simply a necessity 💪
Герман
This is surprisingly good news! Finally, the state listened to the people and simplified the process of receiving aid for IDPs. Bravo, "Action"! 👏
Богдан
It is bad that people who have gone abroad cannot use this option. I hope that later it will be expanded for them too 🙄
Стефан
Phew, why all these technological innovations? 😒 Before, everything was easier - I came, submitted papers and received help. And now how many steps, networks and applications... Get over it!
Емілія
Stefan, I understand your frustration, but the world moves on. Technology makes life easier for many people, especially those who were forced to leave their homes 🏡
Анна
It's great that the system is being improved! I remember how a friend of mine sat the other day, drawing up assistance for the family. With "Diya" it will be much easier 🙌
Олег
I would only recommend adding the option to simply send all the necessary documents through the application online. Then there would be no need to go anywhere 💻
Катерина
Hooray, it's just great that digitalization is gradually covering more public services! Now all the help you need is in one application 🥳
Юрій
It is good that the state is developing such an option for IDPs. But, in my opinion, it is worth thinking about those who do not have smartphones or digital skills 🧓
Соломія
This news makes me very happy! After we were forced to leave, applying for help online will be a much easier task 👌