Google Pixel smartphone users have encountered an unpleasant problem: the Spotify application is causing system crashes, requiring a reboot of the device. Spotify is already aware of the problem and is working on a solution.
Spotify crashes on Pixel
Problem playing music
Owners of Google Pixel smartphones have encountered an unexpected problem when using the popular music service Spotify. When trying to play a track, the devices begin to fail, entering a reboot cycle. The system does not shut down completely, but the user interface becomes unresponsive and in some cases the smartphone returns to the lock screen.
Models and solutions affected
The issue appears to affect Pixel 6, 7, and 8 models, although the exact software versions affected have not been identified. Interestingly, on Pixel 8 Pro with Android 14 and Spotify version 8.9, the problem could not be reproduced. A temporary solution can be to clear the data and cache of the Spotify application, which indicates that the source of the problem lies in the music service.
Spotify's response and temporary measures
Spotify representatives confirmed that they are aware of user complaints and are actively looking for a solution. The company began distributing the app update, although complaints began to be received as early as July 1. Some users note that similar problems have arisen before, but not on such a scale.
User Recommendations
While waiting for an official fix, users are advised to try uninstalling Spotify and installing an earlier version of the app. Also, disabling Spotify notifications may temporarily solve the problem. It is expected that the developers will soon release a patch to fix this problem.
Glossary
- Google Pixel is a line of smartphones developed by Google
- Spotify is a popular streaming service for listening to music
- Android is an operating system for mobile devices developed by Google
- Pixel 8 Pro - Google's flagship smartphone model in 2023
- Android 14 - version of the Android operating system released in 2023
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Answers to questions
What problem do Google Pixel owners have when using Spotify?
Which Google Pixel models are affected by this issue?
Is there a workaround for Spotify on Google Pixel?
How has Spotify responded to user complaints?
When did you first notice problems with Spotify on Google Pixel?
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Discussion of the topic – Spotify causes crashes on Google Pixel smartphones: what should users do?
Google Pixel owners are faced with a new problem: using Spotify causes the smartphone interface to crash cyclically. The problem can be solved by rebooting the device, but it causes concern among users.
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Isabella
These Pixels are terrible! 😱 My friend recently bought it from me, now I’m afraid to tell her. Maybe this is a sign that it's time to switch to other streaming services?
Hans
Isabella, don't panic ahead of time. I'm sure Google will fix this problem quickly. I have a Pixel 7 and so far everything is working great. Just need a little patience. 👍
Pierre
Guys, has anyone tried clearing Spotify cache and data? They say it helps. I did this myself on my Pixel 6 and the problem went away. Try it! 🔧
Sofia
Pierre, thanks for the advice! I'm going to try now. In general, maybe this is an Apple conspiracy to make us all switch to iPhones? 😂
Giovanni
Yes, well, all this is nonsense. There are always problems with these new technologies. The good old CD player never failed. And why do we need these smart phones anyway? Just a headache.
Aleksandra
Giovanni, you are as always! 😄 You can’t go anywhere without smartphones. As for the problem - I heard that turning off Spotify notifications also helps. Has anyone tried it?
Carlos
Aleksandra, yes, I tried to turn off notifications - it works! But I agree with Hans, Google needs to fix this quickly. They usually respond quickly to such bugs.
Isabella
Guys, you are all great! 🤗 I already wrote to my friend and told her about your advice. She tried clearing the cache and it worked. Thanks for support! Technology is cool when we help each other figure it out. 💪