PrivatBank has implemented a new feature in the Terminal application, allowing businesses to receive tips from customers via smartphone. This is an extension of the existing digital tipping system, previously only available on standard POS terminals.
Digital tips from PrivatBank
Innovation in mobile acquiring
PrivatBank presented an innovative solution in its Terminal application, opening up new opportunities for Ukrainian entrepreneurs. Businesses can now accept tips from customers using a regular smartphone.
Expanding the functionality of the application
Sergey Makarenko, head of merchant acquiring at PrivatBank, notes: “We are constantly improving the functionality of the Terminal. Today “In addition to payment and fiscalization of payments, users have access to a digital tipping service, which previously operated exclusively on traditional POS terminals.”
Popularity of digital tips
The main task of the new functionality is to make the process of paying tips accessible through a mobile application. It is worth noting that digital tips on PrivatBank POS terminals are very popular: every month Ukrainians leave about 100 thousand non-cash thanks to employees of cafes, restaurants and coffee shops.
How to use the new feature?
To start using the tipping service, you need to open the Terminal application, go to the "Additional services" section, activate the "Tipping" option and indicate the number of the general staff card or the waiter's individual card.
Terminal: a revolution in mobile payments
The Terminal application from PrivatBank allows you to make non-cash payments using a regular smartphone. At the end of October 2023, bank expanded the functionality of the Terminal to iPhone devices. Thanks to this, Ukraine entered the top three European countries and took seventh place in the world where the iPhone can be used as a POS terminal.
Growing popularity of the application
Since the beginning of 2024, the number of active users of the Terminal application has increased by 5.6 thousand, and the total number installations exceeded 45 thousand devices. During this period, Ukrainians made almost 10 million transactions worth over 3.9 billion hryvnia through the Terminal.
Glossary
- PrivatBank - the largest commercial bank in Ukraine
- Terminal - a mobile application for accepting non-cash payments
- POS terminal - an electronic device for making non-cash payments
- iPhone - a smartphone developed by Apple
- Acquiring - accepting payment cards as a means of payment for goods, works, services
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Answers to questions
What new function has PrivatBank added to the Terminal application?
How to activate the tip option in the Terminal application?
Which devices support the Terminal application from PrivatBank?
How popular is the digital tipping service among Ukrainians?
What are the usage statistics for the Terminal application?
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Discussion of the topic – Digital tips in the Terminal application: PrivatBank launches an innovative function for business
PrivatBank introduced a new option in the Terminal application, allowing Ukrainian businesses to accept digital tips from clients using a smartphone, expanding payment options and fiscalization of payments.
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Anastasia
It's cool that PrivatBank has added a tipping function to the Terminal application! 👏 Now you can easily leave a thank you note to the waiter, even if you don’t have cash.
Hans
Yes, it's convenient. But I wonder how this will affect the tip amount? Maybe people will leave more when it's so easy to do?
Sophie
Hans, I think this will definitely increase the tip! 💰 Especially among young people who rarely carry cash. Plus, it's psychologically easier to leave a tip when you just press a button.
Ivan
But it seems to me that all these newfangled things only complicate life. Previously, they gave you cash - and that’s it, no problems. And now download the application and figure it out...
Maria
Ivan, but this is progress! 🚀 Imagine how convenient it is for small business owners - you don’t need to buy an expensive terminal, a smartphone is enough. This is savings and convenience!
Pablo
I agree with Maria! By the way, does anyone know if the bank takes a commission on these digital tips? 🤔
Anastasia
Pablo, good question! I hope not. It would be great if the entire amount reached the employees. Maybe someone knows?
Hans
I wonder how this works with taxes? 🧐 After all, now all tips will officially go through the bank. I hope this does not create problems for service industry workers.