The head of Salesforce criticizes Microsoft Copilot, calling it ineffective and predicting its demise. Salesforce is positioning itself as a leader in business AI with its own solutions.
Criticism of Copilot
Disappointment with Copilot
Marc Benioff, head of Salesforce, expressed his dissatisfaction with Microsoft's Copilot artificial intelligence. In his opinion, this product does not live up to expectations and does not bring significant benefits to users. Moreover, Benioff believes that the release of Copilot had a negative impact on the entire AI industry.
Copilot Decline Prediction
As part of the Rapid Response podcast, provocatively titled "Salesforce Could Beat Microsoft in AI," Benioff predicted a bleak future for Copilot. He believes that after initial interest subsides, the number of users will begin to rapidly decrease, which will ultimately lead to the closure of the project.
Comparison with Microsoft Clippy
The head of Salesforce does not skimp on criticism, comparing Copilot with the infamous Microsoft Clippy. According to him, Copilot is not able to work effectively with data and does not bring real value to customers. "When I watch Copilot being marketed to our customers, it's disappointing. It's inefficient, it moves data around in a wasteful way, and it doesn't create any value," Benioff said.
Salesforce as a Leader in AI
Benioff highlights Salesforce's leadership position in artificial intelligence for business. According to him, the company processes "several trillion AI transactions weekly." Salesforce recently introduced Agentforce, an innovative tool for creating personalized AI agents.
Microsoft's AI Strategy
Microsoft is actively investing in the development of artificial intelligence. The company has invested heavily (up to $10 billion, according to some sources) in the ChatGPT developer, allowing it to obtain licenses to use the GPT language model in its products.
Glossary
- Salesforce is an American company, developer of a CRM system of the same name, provided exclusively to customers according to the SaaS model.
- Microsoft is an American transnational technology corporation and software manufacturer.
- Copilot is an artificial intelligence tool developed by Microsoft to help with programming.
- ChatGPT is an artificial intelligence chatbot developed by OpenAI.
- GPT (Generative Pre-trained Transformer) is a language model used to generate text based on machine learning.
Links
Hashtags
Save a link to this article
Discussion of the topic – Salesforce CEO criticizes Microsoft Copilot: Disappointment or revolution in AI?
Marc Benioff, CEO of Salesforce, has criticized Microsoft's Copilot, comparing it to the legacy Clippy and saying the AI assistant is frustrating users and falling short of industry expectations.
Latest comments
8 comments
Write a comment
Your email address will not be published. Required fields are checked *
Liam
Wow, looks like Benioff is seriously against Copilot! 😮 I wonder how objective his criticism is, given the competition between Salesforce and Microsoft?
Sophia
Yes, Liam, his words sound quite harsh. But maybe there is some truth in this? I've heard that some users really complain about Copilot's performance. 🤔 Although Salesforce's trillions of AI transactions per week are impressive!
Pierre
Sophia, I agree that the numbers are impressive. But let's not forget that Microsoft has invested heavily in ChatGPT. Perhaps Copilot is just the beginning and we'll see it improve in the near future? 🚀
Isabella
Pierre, you're right, Microsoft's investment is really huge. But I was interested in Agentforce from Salesforce. Has anyone tried it yet? Maybe this really is a more effective business solution? 💼
Hans
All this is nonsense. Both Copilot and Agentforce are just buzzwords. Previously, they worked perfectly without any AI, and now they can. They just waste money on these toys.
Elena
Hans, I understand your skepticism, but technology does not stand still. 🌱 AI tools may not be perfect right now, but they are evolving. I think it's important to monitor progress and be open to new things.
Carlos
Elena, I completely agree! 👍 By the way, I wonder how Copilot and Agentforce compare in terms of functionality? Does anyone have experience using both tools?
Liam
Carlos, good question! I haven’t tried either one yet, but now I really want to compare. Maybe one of the IT specialists can share their experience? It would be great to hear the opinion of professionals. 🖥️