Apple Pay erroneously charges funds without purchases - losses of up to $1,500

Apple Pay users in Hungary experienced unjustified debits from their accounts due to technical shortcomings in the service.

Service failure

Numerous complaints

Hungarian Apple Pay customers complained of improper transactions debiting large sums from their bank accounts without any purchases. The outages affected a wide range of users in all major banks in the country.

Apple Pay error unreasonable charges of up to 1500 from users

Major losses

One customer saw almost $1,500 in charges across 74 transactions. Other users have reported small but numerous frivolous payments that add up to significant losses.

Possible causes

Some charges may have been caused by previously canceled subscriptions, but this does not explain all incidents. To avoid further unjustified charges, some users have removed their bank cards from Apple Pay.

Banks react

Customers turned to banks for help, and financial institutions said the problem was on Apple's side. Apple is supposedly aware of the glitch and is working to fix it, but so far the situation remains unresolved.

Glossary

Apple Pay is a payment service from Apple that allows you to pay for purchases using smartphones and other company devices.
OTP Bank is one of the largest commercial banks in Hungary.
Raiffeisen Bank is an international financial group with a subsidiary in Hungary.

Answers to questions

What is the problem with Apple Pay in Hungary?

Some Apple Pay users in Hungary have experienced inappropriate charges to their accounts, with charge amounts ranging from small amounts to several hundred dollars. This problem has affected customers of many banks in the country.

What actions do users take to avoid erroneous charges?

To prevent further improper charges, users are removing their bank cards from Apple Pay.

What do banks say about the cause of the problem?

Banks say the problem lies with Apple and the company is potentially aware of it and working on a solution. The problem is likely related to the server side and does not require updates to be installed on users' devices.

What is the scope of the problem and its potential consequences?

The issue affects a wide range of Apple Pay users in Hungary, and the cumulative customer losses could be significant due to numerous unjustified charges. This could undermine confidence in the Apple Pay service in the country.

What steps are being taken to resolve the situation?

Affected users send requests to banks, demanding help and a solution to the issue of lost money. Banks and Apple are likely analyzing the situation and working to fix the problem on their end.

Hashtags

Save a link to this article

Discussion of the topic – Apple Pay error: unreasonable charges of up to $1500 from users

2024-06-28

Many Apple Pay users from Hungary report systematic, unjustified debits from their accounts. Losses reach dozens of transactions and $1,500 in some cases. The problem affects a wide range of customers.

Galina Ostrachinyna
Galina Ostrachinyna Copywriter Elbuz

There are no reviews for this product.

Write a comment