Online store customer service
Section Articles
Warranty cases in an online store: How to retain a client and not lose your reputation?
A call from a dissatisfied customer could be the beginning of the end... Or a chance for new faith in your online store. A warranty case is the mom...
Why are online stores with subscription delivery becoming popular?
Have you ever wondered how subscription services can change the way you trade? I was surprised myself when I discovered this new universe where con...
How to bring back lost customers to an online store
He left and it seemed he would never return. Lost customers are a nightmare for online store owners. Each such departure is a loss of profit, a dec...
Secrets of Successful Cold Calling: Master the Art of Communication
The phone is ringing. There is a new voice on the phone. In a few seconds, this conversation will decide the fate of the deal. What's next? This is...
Step-by-step instructions for launching lending in an online store
The first sale through an online store is already a small victory. But how can we ensure that there are more such victories, and that financial det...
How to increase conversion: A set of ways to motivate customers to register on your site
Have you ever thought that a simple set of numbers and letters could be the key to your success? Just imagine... A potential client visits your web...
How to become a master of communicating on the phone with online store customers
Imagine the situation: your phone rings, and on the other end of the line is a potential client of your online store. What is your answer? How can ...
Trust Triggers: How to Increase Trust in Your Online Store
How to make your online store a favorite shopping destination for visitors in a matter of seconds? Imagine that every click brings confidence, ever...
Learn to politely refuse customers and maintain their loyalty!
What to do when a client is unhappy? If only you knew how many businesses collapse due to an ill-thought-out refusal. But it can be done differentl...
How to effectively attract customers to your pickup point?
Every day a new pick-up point (POP) opens in the city, but only a few of them become a magnet for customers. What makes the magic happen? The secre...
“Tasty price” is the secret that will help your online store attract customers!
How to attract customers to your online store using the right price marketing strategies? I myself walked this thorny path and found secrets that t...
Top 17 effective ways to deal with customer objections
"A customer once told me that our product was too expensive. But instead of losing a sale, I used a proven technique and... This is where the magic...
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