Delivery management with CRM Elbuz: Your key to business optimization

Optimize your delivery management with CRM Elbuz

Want to increase delivery efficiency and improve customer service? CRM Elbuz will help you with this! Our system provides complete control over the delivery process, allowing you to track the status of orders, optimize routes and control the work of couriers. With Elbuz you can take your e-commerce business to the next level.

Main problems in delivery management 🚚

Online store owners often face a number of problems when organizing delivery:

1. Difficulty tracking order statuses in real time 📦
2. Inefficient delivery routes leading to delays 🗺️
3. Lack of control over the work of couriers 🕵️♂️
4. Poor customer service 😞

These problems can lead to the loss of customers, increased shipping costs, and a deteriorating store reputation. However, with the help of CRM Elbuz you can solve these problems and optimize the delivery process.

"The implementation of CRM Elbuz allowed us to increase delivery speed by 30% and increase customer satisfaction by 25%." - John Smith, Luxoria store owner

Benefits of using CRM Elbuz 🌟

1. Full transparency of the process delivery 👀

   • Real-time tracking of order statuses
   • Customer notifications about delivery status
   • Possibility of providing track numbers for clients for self-tracking

2. Optimization of delivery routes 🚀

   • Automatic construction of optimal routes
   • Taking into account traffic jams and road conditions
   • Possibility of combining several orders into one delivery

3. Monitoring the work of couriers 🎯

   • Tracking the location of couriers in real time
   • Monitoring delivery time and adherence to the route
   • Assessing the performance of each courier

4. Improving the quality of customer service 😊

   • Timely informing customers about order status
   • Ability to choose a convenient delivery time
   • Reducing waiting time and increasing accuracy delivery

Thanks to the use of CRM Elbuz, the Elysian online store increased the number of repeat orders by 40% due to improved delivery quality.

Why choose Elbuz? 🤔

Elbuz is not just a CRM system, but a comprehensive solution for optimizing delivery management in e-commerce. Our company has many years of experience in the field of e-commerce since 2006 and a deep understanding of the needs of online stores.

Key advantages of Elbuz:

• Integration with popular e-commerce platforms (Shopify, Magento, WooCommerce, etc.)
• Flexible customization of the system to suit the specifics of your business
• Convenient and intuitive interface
• Ability to manage several stores in one system
• Advanced analytics and delivery reporting
• Support for various delivery methods (couriers, pick-up points, mail)
• Integration with online payment and accounting systems systems
• Professional technical support and consultations

"Elbuz is not just a software supplier, but a reliable partner, which helps us grow our business and improve delivery efficiency." - Emily Johnson, Novellum Store Owner

Implementation Process and Support 🛠️

We understand that implementing a new system can be a complex process. Therefore, the Elbuz team provides full support at all stages of implementation and use of our CRM.

1. Analysis of current delivery processes and determination of implementation goals 🎯
2. Customizing the system to suit the specifics of your business 🔧
3. Importing data about orders and customers from the current system 📊
4. Training staff to work with CRM Elbuz 👨🏫
5. Launching the system in test mode and eliminating possible errors 🚀
6. Complete transition to using CRM Elbuz 📈
7. Constant technical support and consultations 24/7 📞

After implementing CRM Elbuz you will receive:

• Full control over the delivery process 🎛️
• Increased efficiency of couriers by 20-30% ⏰
• Increased delivery speed and reduced customer waiting time ⚡
• Increased customer satisfaction with delivery quality by 30-40% 😍
• Decrease operating costs for delivery by 15-20% 💰
• Increase in repeat orders and customer loyalty 🔄

Ready to optimize delivery management and expand your Internet -store to a new level? CRM for online store from Elbuz is your reliable partner in achieving these goals. Contact us today and start your journey to eCommerce success!