Unlock the potential of omnichannel sales with Elbuz CMS
Omnichannel sales and seamless synchronization with Elbuz CMS
Imagine that your business operates as a single, well-coordinated mechanism, where all sales channels and customer data are synchronized in real time. 🚀 This is exactly the opportunity that the Elbuz CMS content management system provides. It allows you to improve customer experience, increase sales and optimize business processes.
Problems of Business Owners and Managers
Many business owners and managers face the following problems:
- 😕 Inconsistency of data between different sales channels
- 🤔 Difficulty tracking customer interaction history
- 😞 Lost potential sales due to lack of timely information
- 🙁 Inefficient use of manual data synchronization resources
These problems lead to poor customer service, missed sales opportunities, and overall decreased business performance. However, with Elbuz CMS these problems can be solved.
According to McKinsey research, companies that successfully implemented an omnichannel approach were able to increase sales by 10-15% and reduce operating costs by 15-20%.
Elbuz CMS provides the ability to seamlessly synchronize data between various sales channels, such as:
- 🛍️ Physical stores
- 🌐 Online stores
- 📱 Mobile applications
- 📞 Call centers
- 📨 Email and Chat
This provides a single view of the customer and their history with the brand, regardless of which channel they use to make a purchase.
Why choose Elbuz
Elbuz is not just a CMS, but a comprehensive e-commerce solution. The company has experience in the field of e-commerce since 2006 and provides expert support at all stages of implementation and use of the system.
Elbuz CMS provides the following features for omnichannel sales and seamless data synchronization:
- 🔄 Automatic synchronization of data on products, prices and availability between all sales channels
- 👥 Single customer profile with purchase and interaction history
- 🎯 Personalized offers and recommendations based on customer purchase history and behavior
- 📊 Analytics and reporting on all sales channels in real time
- 🤝 Integration with CRM, ERP and other systems for complete automation of business processes
Lush, a manufacturer of handmade cosmetics, has implemented an omnichannel strategy using Elbuz CMS. As a result, they were able to increase online sales by 64% and increase the average ticket by 15%.
Implementation process
The Elbuz team approaches the implementation process comprehensively and takes into account all the features of the client’s business. The process includes the following stages:
- 🔍 Analysis of the client's current infrastructure and business processes
- 🎨 Development of individual design and user experience
- 🛠️ Setup and integration of all necessary systems and sales channels
- 🚀 Project launch and training of client personnel
- 🤝 Ongoing support and development of the project
As a result of implementing an omnichannel strategy using Elbuz CMS, the client receives:
- 📈 Increase in sales and average bill due to personalization and improving customer experience
- ⏰ Saving time and resources on manual data synchronization
- 📊 Full control and analytics across all sales channels
- 🚀 Scalability and flexibility for continued business growth
Ready to take your business to the next level with omnichannel sales and seamless data synchronization? Create an online store website with Elbuz CMS and start your path to success in e-commerce!
Contact Elbuz today 💡
Provide customers with simple and convenient functions for running a modern online store, join thousands of sellers who have already chosen Elbuz.
