How the error tracking system in Elbuz CRM helps control quality
Don't miss a single mistake with the tracking system in Elbuz CRM 🎯
In business, every detail matters. Mistakes and omissions can cost you customers, reputation and profits. But how to keep track of everything and correct problems in time? 🤔 Elbuz CRM offers an effective solution - an error tracking system. Thanks to this tool, you will be able to:
📌 Quickly identify and eliminate any shortcomings in your work
📌 Improve the quality of your product or service
📌 Improve Customer Experience and Satisfaction
Challenges Business Owners Face 😟
Running a business is a constant control of many processes and parts. It's no surprise that sometimes things go wrong:
- Customers complain about a poor-quality product or service
- Employees make mistakes in their work
- Important data and documents are lost
- Order fulfillment deadlines are missed
- Problems occur on the website or application
All this leads to customer dissatisfaction, loss of reputation and income. According to research, 91% of dissatisfied customers will never return to you. And attracting a new client costs 5 times more than retaining an existing one.
Therefore, it is so important to notice and correct any errors and shortcomings in the work in a timely manner. But how to do this if you have a large staff, many clients and processes? Manual control can no longer cope with the growing volumes of data.
This is where the automated error tracking system Elbuz CRM comes to the rescue.
Why choose Elbuz CRM 💡
Elbuz is a reliable partner for your business. The company has been working in the e-commerce field since 2006 and has vast experience and expertise. Elbuz offers not just software, but a comprehensive approach to automation and development of your business.
The error tracking system in Elbuz CRM has extensive capabilities:
- Automatic collection of data on all errors and malfunctions 📊
- Notifying responsible employees about problems that have arisen 🔔
- Distributing tasks to correct errors and monitoring deadlines 📅
- Analytics and reports on types of errors, sources , frequency of occurrence 📈
- Integration with other systems and services 🔗
In addition, you get:
- Personal manager who is always in touch and ready to help 👨💼
- Training and support at all stages of implementation and use of the system 🎓
- Regular updates and functionality improvements 🆙
- Security and confidentiality of your data 🔒
How implementation works 🚀
The process of implementing an error tracking system with Elbuz is as simple and convenient as possible for you:
- You leave a request on the website or contact the manager.
- We audit your business, identify your needs and select the optimal solution.
- We draw up an implementation plan, agree on deadlines and budget.
- We integrate the system with your current services and train employees.
- We put the system into operation, test and modify it if necessary.
- We provide further support and advice.
As a result, you get a powerful tool for monitoring the quality of work and increasing customer satisfaction. The Elbuz bug tracking system will help you:
- Reduce the number of errors and failures by 70%
- Speed up problem resolution by 40%
- Increase customer loyalty by 25%
- Increase repeat sales by 33%
By implementing Elbuz CRM, Mayfield Solutions was able to reduce the number of negative reviews by 65% and increase customer satisfaction by 30%. And the online store Bringsly, thanks to its error tracking system, increased conversion by 15% and average check by 20%.
Ready to improve your quality control and achieve similar results? Then CRM for online store from Elbuz is your right choice. Leave a request right now and get personal advice from an expert.