Always up-to-date content in Elbuz CRM is the key to your success
How to keep your CRM content always up to date with Elbuz
Imagine that your CRM customer base is a living organism that is constantly growing and changing. 🌱 New contacts, updated information, changed preferences - all this requires timely entry into the system. Elbuz CRM offers convenient tools to keep your content up to date so that your data is always fresh and accurate.
Problems with outdated content in CRM
Outdated information in the customer database can lead to serious business consequences:
- 🙅♂️ Incorrect communication to customers
- 📉 Reduced effectiveness of marketing campaigns
- 🚫 Errors in audience segmentation
- 💸 Lost sales and loss of customer loyalty
Research shows that up to 30% of data in companies' CRM systems becomes irrelevant within a year.
Regularly updating content in CRM is not a whim, but a necessity for successful business. Elbuz offers convenient solutions to automate this process.
Elbuz tools for managing content relevance
Elbuz CRM provides a wide range of functions to keep your customer database up to date:
- 🔄 Bulk data update via import from Excel, CSV files
- 🤖 Automatic synchronization with other systems (email services, instant messengers, website)
- ⏰ Setting up periodic tasks to check and update information
- 🔔 Notifications to responsible employees about the need to make changes
Data import
Manually updating large amounts of information is tedious and inefficient. Elbuz allows you to import data from table files in a few clicks. It is enough to prepare a file with updates and upload it to the system. CRM itself will compare the new data with existing records and make changes.
Automatic synchronization
Integration of Elbuz with popular services and systems allows you to automatically update customer data. For example, when receiving a new letter from a client via corporate email, CRM will automatically create or update a contact. Or when you change the phone number in the messenger, the system synchronizes it with the client card.
Periodic tasks
Elbuz allows you to set up regular tasks to check and update data. For example, once a month, run a check for the relevance of email addresses and mark inactive contacts. Or, once a quarter, update information about client positions and companies based on data from open sources.
Notifications to employees
Even with maximum automation, the process of updating data cannot be done without human intervention. Elbuz can configure notifications to employees responsible for certain customer groups. For example, send a request to the manager if the client’s card does not contain data on the birthday or delivery address.
Benefits of up-to-date content in Elbuz CRM
By keeping your customer database up to date with Elbuz, you get a number of benefits:
- 🎯 Increased marketing efficiency through precise audience segmentation
- 💰 Increased sales through personalized offers and communications
- 😍 Strengthened customer loyalty through personalized approach and attention to detail
- ⏱️ Saving employee time on routine tasks of updating data
Fashionable Style company implemented Elbuz CRM and automated updating of the customer database. As a result, the effectiveness of email campaigns increased by 20%, and the number of repeat orders increased by 15%.
Elbuz is a reliable partner in managing content relevance
Elbuz is not just a CRM system, but your reliable assistant in managing relationships with clients. The company has been developing its products for e-commerce since 2006 and has accumulated vast experience in this area.
By choosing Elbuz, you get:
- 💡 Experience and expertise in e-commerce
- 🛠️ A wide range of tools for content management
- 🤝 Professional support and advice
- 🚀 Constant development and improvement of the system
Implementation of Elbuz CRM is a complex process that includes:
- 🔍 Analysis of your business processes and system requirements
- 🎨 Configuration and finalizing the functionality to suit your tasks
- 🎓 Training employees to work with the system
- 🚀 Putting CRM into operation and support at the initial stage
- 💬 Regular consultations and support as you use
As a result of implementation, you will receive a powerful tool for managing your customer base, which will keep it relevant and help develop your business.
Join more than 1000 companies that have already entrusted their relationships with clients to Elbuz CRM. Start using the system today and make your content always relevant and effective!
Learn more about CRM for online store and start the path to effective customer management with Elbuz.