Centralize your e-commerce customer database management with Elbuz CRM
Elbuz CRM: Centralized management of customer databases for e-commerce
Imagine that all the data about your customers is collected in one place, available in a couple of clicks and helps increase sales. This is exactly what Elbuz CRM offers - a centralized customer database management system created specifically for e-commerce companies. 🚀
Problems of managing customer data in e-commerce
Online store owners often face a number of problems when working with customer data:
- 😕 Customer data is scattered and stored in different systems
- 📈 It is difficult to analyze customer purchase history and behavior
- 🎯 It is not possible segment the base for personalized communications
- ⌛ A lot of time is spent on manual data collection and processing
- 🔀 Data is duplicated and lost when transferred from one system to another
All this prevents you from working effectively with clients and increasing sales. Elbuz CRM solves these problems by providing a single platform for managing customer data.
Elbuz CRM functions for managing customer databases
Elbuz CRM has a wide range of functions for centralized customer data management:
- 📥 Collecting data from different sources (website, store, social networks, CRM) into a single client profile
- 🗄️ Storing a complete history of interaction with the client (orders, requests, activity)
- 📊 Multifactor segmentation of the database using 50+ parameters
- ✉️ Triggered and mass personalized mailings across the database
- 📈 Analytics and reports on client data and communications
- 🔗 Integration with CMS, CRM, telephony, social networks, instant messengers
"With Elbuz we were able combine all customer data from our online store, CRM and delivery services. This allowed us to better understand customers, personalize mailings and increase repeat sales by 30%. - Oliver Smith, Marketing Director SkyStore.com
Why choose Elbuz CRM
Elbuz is an e-commerce expert since 2006 . Our CRM system was created taking into account the specifics and needs of e-commerce business:
- 🚀 Quick implementation and integration with your systems
- 💰 Increased sales through personalization of communications
- 📈 Rich analytics and demand forecasting
- 👥 Professional implementation and support team 24/7
- 🔒 Protection of personal data according to the GDPR standard
- 💸 Payment only for active subscribers, without extra costs
"Implementation of Elbuz CRM helped us automate communications with clients and free up managers' time. And the analysis of customer data suggested ideas for new trigger chains, which increased the average check by 15%." - Jane Miller, CEO of BestShop.uk
Elbuz CRM implementation process
The Elbuz team will take care of all stages of CRM implementation in your business:
- Integration of Elbuz with your website, CMS, CRM, ERP, delivery services, call center
- Setting up scripts for importing and updating data about clients and orders
- Connecting and setting up communication channels (email, SMS, web-push, instant messengers). ). Further technical support and consultations on marketing development.
As a result of implementing Elbuz CRM, you will receive a powerful customer experience management tool that will help increase repeat sales, average bill, conversion and customer loyalty. .
Ready to centralize customer data and increase sales with Elbuz CRM? Order a free CRM for your online store and consultation with an implementation expert!
