Ikea GPT AI Assistant: Simplifying Shopping and Reducing Stress
The GPT Store has a new assistant that will help you visualize and familiarize yourself with Ikea products so you can make a shopping plan before visiting the store or ordering delivery.
Artificial intelligence for shopping at Ikea
AI assistant for creating a shopping plan
Ingka Group, owner of the Ikea franchise, conducts a series of experiments using artificial intelligence (AI) to develop an appropriate strategy. According to them, the new chatbot is one of the improvements that the company offers to its customers.
Assistant functionality evaluation
Emilia David from The Verge shared her experience using a chatbot at Ikea. She noted that sometimes the assistant works slowly or gives incorrect results. However, if there is no consultant in the store, the mobile version of Ikea GPT can help you find out more information about the product.
Plans to expand access to the assistant
The new assistant is currently only available to owners ChatGPT Plus in the USA. However, Ingka Group plans to expand access to the AI assistant to other regions.
History of smart technology at Ikea
This is not the first time Ikea has experimented with smart technology. For example, in 2022, the store launched a virtual home design feature in the Ikea Kreativ app.
- Ingka Group is the largest Ikea franchise owner;
- Ikea GPT - name of the mobile version of the assistant;
- Ikea Kreativ is an application for virtual home design.
- Article about the launch of a new AI assistant at Ikea
- Emilia David's review of using the Ikea chatbot
- Ikea Kreativ virtual design app Home